Hi, I’m Wendy, a Senior UX Designer based in Boston. I design creative product solutions, from strategy to applications. My roots are in animation and design thinking, and I use my experience as an educator and visual artist to inform the work I produce in digital spaces. In my spare time I support local artists through marketing and advocacy. In 2020, a petition I started to save beloved Allston music venue Great Scott garnered over 25,000 signatures, as well as attention from national press and notable musicians.
At Panera, I've lead the design strategy and development on features and enhancements that affect our off-premise, digital recovery, catering, kiosk, and recurring revenue and loyalty platforms. I work with cross-functional teams of our engineers and product managers to craft solutions for our guests in Panera cafes nationwide. On a day-to-day basis, that means I've launched user tests and presented analysis to stakeholders, facilitated design sprints and workshops, created user personas and service blueprint maps, and made visual designs from wireframes all the way to final grooming sessions and UAT. I've been able to work at virtually every level of the process; I love to collaborate with diverse teams, and solve difficult problems through sustained inquiry. My 2022 company hackathon project won second place overall in the popular category.
Before UX, you could consider me a specialist in the education space. I’ve taught in high school and higher-ed classrooms, and enmeshed myself within two edTech startups, including one that produced educational hip-hop. (Unfortunately, I didn’t write any songs while I was there.) My work has been used in over 20,000 blended and online classrooms, spanning illustration, video, animation, graphic and UI design, and systems evaluation and design.
Some of the most important personal attributes I bring to my work are curiosity, empathy, and a lot of terrible puns.
"I had the pleasure of working with Wendy on an application redesign project for one of our clients in the autism education space. As a UX designer on an embedded design and development team, she brought energy, enthusiasm, and collaboration. Wendy is constantly looking for feedback and ways to improve. Throughout our engagement, Wendy consistently exhibited commitment and follow-through on deadlines and deliverables. You can also count on Wendy for her expertise in sketching, illustration, animation, and video production"
- LINDA MATEOS-POWELL, FORMER MANAGER AND PRINCIPAL DESIGNER
"Wendy provided quick, professional mockups for our inter-hospital site capacity awareness website. She was able to provide quick revisions that precisely addressed our feedback, noting our request to keep the design simple to match the overall hospital style, and followed up to ensure the product worked for our needs. Thanks to her designs, we were able to quickly pass the product through review and put it live to assist with the COVID-19 crisis."
- ALLISON ALDER, FORMER CLIENT
"I worked with Wendy on a number of projects at Cantina. Wendy is a consistent and clear communicator with respect to her design work. She is excellent at collaborating in Agile design flows. Most importantly, Wendy strives for a deep understanding of client priorities and has the rare ability to pivot. She is a true dynamic force!"
- WILLY MELLO, FORMER TEAMMATE AND ENGINEER
"Wendy was skilled at designing fantastic storyboards and designs that met my team, our customers and our executive teams needs and exceeded our expectations. I would recommend Wendy [and the Cantina team] in the future and would value working with them in the future."
-DEREK SHOWERMAN, FORMER CLIENT
"Wendy is a driven UX/UI designer with a strong sense of storytelling and a video production background. We’ve worked together on a number of pitches and working group projects. She has always delivered and contributed something positive to the work. I’ve witnessed her overcome new challenges with grace and curiosity. The speed and quality of her work is stunning. She would be an amazing addition to any team. I highly recommend her!"
- BRIAN WILKINSON, FORMER TEAMMATE AND CREATIVE DIRECTOR
"With the on-boarding of a new art and technology building [at our school], Wendy was a critical player in designing not only physical spaces, but curriculum to deliver best teaching practices for our students."
-KATE SYKES, FORMER DEPARTMENT CHAIR AND MANAGER